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#1 2018-12-06 14:51:13

keukenkikker
Member
From: Netherlands
Registered: 2006-08-08
Posts: 75
Website

Images disappear

Since a couple of months, my images disappear. When I upload a new image, autmatically a thumbnail is created. Then I create an article, add the bodytext and add the image number. I publish the article.

When I check the website everything is fine. A couple of minutes later the image is missing. The strange thing is that the original image has disappeared but the thumbnail still exists (checked through FTP -> the file is gone). I have to re-upload the original image several times before it stays online.

Any ideas?

Regards,
Sharon

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#2 2018-12-06 15:45:36

colak
Admin
From: Cyprus
Registered: 2004-11-20
Posts: 7,165
Website

Re: Images disappear

Are your diagnostics OK?


Yiannis
——————————
neme.org | hblack.net | LABS | State Machines | Respbublika! | NeMe @ github

Online

#3 2019-03-22 09:30:13

keukenkikker
Member
From: Netherlands
Registered: 2006-08-08
Posts: 75
Website

Re: Images disappear

Yiannis, I missed your respons! Still having the same problem though.

As far as I can tell my diagnotics are okay. Is there a way I can upload them? So you can have a look?

Offline

#4 2019-03-22 10:11:12

colak
Admin
From: Cyprus
Registered: 2004-11-20
Posts: 7,165
Website

Re: Images disappear

You can copy paste them here. There is a checkbox to hide private information should you not want to reveal the site paths.


Yiannis
——————————
neme.org | hblack.net | LABS | State Machines | Respbublika! | NeMe @ github

Online

#5 2019-03-22 10:42:53

keukenkikker
Member
From: Netherlands
Registered: 2006-08-08
Posts: 75
Website

Re: Images disappear

Textpattern version: 4.7.3 (7c46d1f4c8ac79e62a7d5e54a9ddac53)
Last update: 2019-03-22 07:39:43/2019-02-25 23:22:30
Textpattern path: __TXP-ROOT/textpattern
Article URL pattern: section_id_title
Production status: live
Temporary directory path: __TXP-ROOT/textpattern/tmp
PHP version: 5.6.17-3ubuntu1
GD Graphics Library: 2.1.1; Supported formats: GIF, JPEG, PNG, WebP.
Server timezone: Europe/Amsterdam
Server local time: 2019-03-22 10:27:00
Daylight Saving Time enabled?: 0
Automatically adjust Daylight Saving Time setting?: 1
Time zone (GMT offset in seconds): Europe/Amsterdam (3600)
MySQL: 5.7.25-0ubuntu0.18.04.2 ((Ubuntu)) 
Database server time: 2019-03-22 10:27:00
Database server time offset: 0 s
Database server timezone: SYSTEM
Database session timezone: SYSTEM
Locale: nl_NL.UTF-8
Site / Admin language: nl / nl
Web server: Apache
PHP server API: cgi-fcgi
RFC 2616 headers: 0
Server OS: Linux 4.4.0-143-generic
Admin-side theme: classic 4.7.3
Active plugins: 
	adi_calc-1.2
	arc_meta-1.4.2
	asy_captcha-1.0 (modified)
	asy_wondertag-0.5
	cbs_maintenance_mode-0.3
	hcg_templates-0.4
	pap_contact_cleaner-0.1
	rah_metas-1.5
	rah_sitemap-0.5
	rss_admin_db_manager-4.5
	rss_auto_excerpt-0.5
	sed_copyright-1.3
	sed_plugin_library-0.3
	smd_if-0.91
	the_video-0.61
	upm_image-0.6
	upm_img_popper-1.3.4
	wet_for_each_image-0.4
	zem_contact_lang-4.0.3.6
	zem_contact_reborn-4.0.3.20

.htaccess file contents: 
------------------------
# BEGIN Textpattern
#DirectoryIndex index.php index.html

#Options +FollowSymLinks
#Options -Indexes
#ErrorDocument 403 default

<IfModule mod_rewrite.c>
    RewriteEngine On
    #RewriteBase /relative/web/path/

    RewriteCond %{REQUEST_FILENAME} -f [OR]
    RewriteCond %{REQUEST_FILENAME} -d
    RewriteRule ^(.+) - [PT,L]

    RewriteCond %{REQUEST_URI} !=/favicon.ico
    RewriteRule ^(.*) index.php

    RewriteCond %{HTTP:Authorization}  !^$
    RewriteRule .* - [E=REMOTE_USER:%{HTTP:Authorization}]
</IfModule>

<IfModule mod_mime.c>
    AddType image/svg+xml  svg svgz
    AddEncoding gzip       svgz
</IfModule>
# END Textpattern

------------------------

Charset (default/config): latin1/utf8
character_set_client: utf8
character_set_connection: utf8
character_set_database: latin1
character_set_filesystem: binary
character_set_results: utf8
character_set_server: latin1
character_set_system: utf8
character_sets_dir: /usr/share/mysql/charsets/
collation_connection: utf8_general_ci
collation_database: latin1_swedish_ci
collation_server: latin1_swedish_ci
18 database tables: OK

10 custom fields: custom_1, custom_2, custom_3, custom_4, custom_5, custom_6, custom_7, custom_8, custom_9, custom_10 (10)

Pretext data: array (
  'status' => '200',
  'id' => '',
  's' => '',
  'c' => '',
  'context' => '',
  'q' => '',
  'm' => '',
  'pg' => '',
  'p' => '',
  'month' => '',
  'author' => '',
  'f' => '',
  'request_uri' => '/990c9fc7c970e6ac12b22ea5916b9495/?txpcleantest=1',
  'qs' => 'txpcleantest=1',
  'subpath' => '\\/',
  'req' => '/990c9fc7c970e6ac12b22ea5916b9495/?txpcleantest=1',
)

/admin-themes/classic/classic.php: 
	22d3c19a723175abfcaf0bba669af95c
/admin-themes/hive/assets/js/main.js: 
	ac04c501a65858d97d0c0ef8b561e169
/admin-themes/hive/hive.php: 
	ccc996a0543e30f1622a6c27c07f866a
/admin-themes/hiveneutral/assets/js/main.js: 
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/admin-themes/hiveneutral/hiveneutral.php: 
	8d2e258a812ebae2359983dd02a942f8
/include/txp_admin.php: 
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/include/txp_article.php: 
	de22352ec9ae3dd3a617ea2e574c27e7
/include/txp_auth.php: 
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/include/txp_category.php: 
	dad3ff5deee1c5e631231339ce579048
/include/txp_css.php: 
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/include/txp_diag.php: 
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/include/txp_discuss.php: 
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/include/txp_file.php: 
	466ed8aff62e339c2bc622757ebfab46
/include/txp_form.php: 
	44eae7956c9c9eab298858d5a800de7f
/include/txp_image.php: 
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/include/txp_lang.php: 
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/include/txp_link.php: 
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/include/txp_list.php: 
	48eb37a860589d155b9d237c101dba57
/include/txp_log.php: 
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/include/txp_page.php: 
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/include/txp_pane.php: 
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/include/txp_plugin.php: 
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/include/txp_section.php: 
	fd5770ec4781222bb5c8d67218fe684d
/include/txp_skin.php: 
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/include/txp_tag.php: 
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/lib/class.thumb.php: 
	6eae7d0b705769962596ae5a8e3eeac0
/lib/class.trace.php: 
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/lib/classTextile.php: 
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/lib/constants.php: 
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/lib/IXRClass.php: 
	a1b525b4a9ed12dcb5677d5232a3d92e
/lib/PasswordHash.php: 
	66a8aa4b2d6e0527877a797907efc035
/lib/taglib.php: 
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/lib/txplib_admin.php: 
	55fddd69342c4575220bc728309ce124
/lib/txplib_db.php: 
	3e3e98faccb33d4d6697e8e17eead691
/lib/txplib_forms.php: 
	4425aad5da907ba5a2caa7ce533f8857
/lib/txplib_head.php: 
	624c69bcae11f81586381439ea5ef970
/lib/txplib_html.php: 
	fc6bcdf1c80c24fda407ddc987957623
/lib/txplib_misc.php: 
	6b132a30cad67cda24d437b2e0bb0881
/lib/txplib_publish.php: 
	de0222dba4ac85acce4dfc8f9d828a4d
/lib/txplib_theme.php: 
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/lib/txplib_update.php: 
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/lib/txplib_validator.php: 
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/lib/txplib_wrapper.php: 
	999ff8b06925c21439d825d673bd1a6a
/publish/atom.php: 
	2d14111383d7a955f3e7711a24414bbf
/publish/comment.php: 
	3001bd8c2d69555f8ab6e2e01db62745
/publish/log.php: 
	4f0a4f47f9545050970331e6a8536829
/publish/rss.php: 
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/publish/search.php: 
	3bda337be2e2be4202630516535cfc31
/publish/taghandlers.php: 
	ce9ae3c542bb631f84eecc25d58b1326
/publish.php: 
	4ba75afd517ded854ac4693afadede06
/textpattern.js: 
	b274cde5613ae6e5267e078cd476dd4c
/update/_to_4.0.3.php: 
	1eb1d65224e6720617909b187d38536a
/update/_to_4.0.4.php: 
	a5f9972d4b12f5b42e376a7436e94995
/update/_to_4.0.5.php: 
	4e75519b1af99475561484a7fda01591
/update/_to_4.0.6.php: 
	d0460a2b6ebcedc06a37ffe903807215
/update/_to_4.0.7.php: 
	2e45717fb76d902948d0c0aa234e9021
/update/_to_4.0.8.php: 
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/update/_to_4.2.0.php: 
	0a533e281dacb5fc129d0bffc3491b75
/update/_to_4.3.0.php: 
	405641e125938e7080db4827080d4084
/update/_to_4.5.0.php: 
	d02c09bf389267ea90addb1b5371b0fc
/update/_to_4.5.7.php: 
	e79eb5451e13e0b22b1e8506e6648996
/update/_to_4.6.0.php: 
	8150a661d127a963fd7181d1327473a8
/update/_to_4.7.0.php: 
	42b6ffcf44b597e8b456da8c67f7174b
/update/_to_4.7.2.php: 
	8a9802a22cb741c3d66733a8adc03997
/update/_update.php: 
	a793529f77123107b615348b87c31c9c
/vendors/blueimp/fileupload/jquery.fileupload.js: 
	4413ac97907103d4b570f9b9988b10f2
/vendors/jquery/jquery/jquery.js: 
	a09e13ee94d51c524b7e2a728c7d4039
/vendors/jquery/jquery-ui/jquery-ui.js: 
	c15b1008dec3c8967ea657a7bb4baaec
/vendors/Netcarver/Textile/DataBag.php: 
	67ab988e7ab1d072937acbbcb023a288
/vendors/Netcarver/Textile/Parser.php: 
	d6f9b63a458d8b3038d981c98a6ba656
/vendors/Netcarver/Textile/Tag.php: 
	25162c1720f10e6bd1bd50a4ea95761c
/vendors/PrismJS/prism/prism.js: 
	20ad36b691229c5bf6b6cd590713f089
/vendors/Textpattern/Adaptable/AdapterInterface.php: 
	952eb6d3e02af168b91dc60801f6708e
/vendors/Textpattern/Adaptable/Providable.php: 
	d711ae0b0ce53b82d76e096b4291f985
/vendors/Textpattern/Adaptable/ProvidableInterface.php: 
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/vendors/Textpattern/Admin/Paginator.php: 
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/vendors/Textpattern/Admin/Table.php: 
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/vendors/Textpattern/Admin/Theme.php: 
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/vendors/Textpattern/Admin/Tools.php: 
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/vendors/Textpattern/Container/Container.php: 
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/vendors/Textpattern/Container/ContainerInterface.php: 
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/vendors/Textpattern/Container/FactorableInterface.php: 
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/vendors/Textpattern/Container/ReusableInterface.php: 
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/vendors/Textpattern/Date/Timezone.php: 
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/vendors/Textpattern/Http/Request.php: 
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/vendors/Textpattern/Import/TxpXML.php: 
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/vendors/Textpattern/Iterator/FileIterator.php: 
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/vendors/Textpattern/Mail/Adapter/Mail.php: 
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/vendors/Textpattern/Validator/TrueConstraint.php: 
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/vendors/Textpattern/Validator/Validator.php: 
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/vendors/Txp.php: 
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/../css.php: 
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/../index.php: 
	055ec0ec16c52cb44a71505fc8c91309

------------------------

Bloke: Edited to add bc.. for readability

Offline

#6 2019-03-22 11:25:30

Bloke
Developer
From: Leeds, UK
Registered: 2006-01-29
Posts: 8,620
Website

Re: Images disappear

Aside from some outdated plugins (asy_wondertag, wow!), there’s nothing that rings any bells there. Certainly no plugins I can see that might be interfering with the image uploading process and periodically deleting images.

You could temporarily try disabling plugins one at a time just to see if that changes anything when you publish content. For example, upm_image and upm_img_popper and maybe hcg_templates since it has access to the file system.

Very strange indeed.


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#7 2019-03-22 12:48:57

uli
Moderator
From: Cologne
Registered: 2006-08-15
Posts: 4,191

Re: Images disappear

In case it’s about zziep.nl: Could it have something to do with Cloudfront?

Edit: Another idea is a browser extension like NoScript or RequestPolicy in effect on your side, in combo with Cloudfront. Edit 2: But then you wrote the image is physically gone …


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#8 2019-04-11 15:38:36

keukenkikker
Member
From: Netherlands
Registered: 2006-08-08
Posts: 75
Website

Re: Images disappear

Hi there,

Bloke you were right (of course) it had something to do with outdated plugins. I removed everything what I wasn’t using anymore (I know; I should have done way earlier) and the problem was solved. To speed up everything I removed several plugins at the same time, so I don’t know which one was the cause :-/.

Thanks for helping me out!

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